How We Run TheAd With MeMate — A Behind-the-Scenes Look

At TheAd, we’re big on ideas, strategy, and creative execution in web design in Sydney. But like any growing agency, we hit a point where managing the business side of things started taking up more time than the work itself.

Quoting. Chasing invoices. Updating job statuses. Tracking briefs. Searching for feedback threads.

That’s when we made the switch to MeMate — and it’s made a real difference.

Here’s how we use it day-to-day.

Quoting — Fast, Flexible and On-Brand

Quoting used to be a mix of PDFs, emails and late-night scrambling. Now we build quotes directly in MeMate using our own service templates and pricing.

We can:

• Send quotes with a click
• Track client approvals in real time
• Keep a clear record of what’s agreed on

No more back-and-forth confusion. Just a clean quote-to-project handover.

Job Management — Total Clarity on Every Project

Once a quote is approved, we turn it into a live job inside MeMate. That’s where all the action happens.

Each job board includes:

• Assigned team members
• Task lists and timelines
• File uploads, notes, and client info
• Internal comments and status tracking

From design jobs to full brand overhauls, the whole team can see what’s happening and where each project’s at.

Communication — No More Missing Messages

With MeMate, each job has its own dedicated chat. That means feedback, requests, and updates stay attached to the right project — not lost in an inbox or buried in Slack.

We tag each other, leave comments, and use the built-in messaging to stay aligned. It’s simple, but it works.

Invoicing — No More Delays

As soon as a project wraps, the invoice gets sent straight from the job. No exporting. No double entry.

MeMate handles:

• Invoice generation
• Client delivery
• Payment tracking
• Stripe integration (for instant online payment)

It’s fast and helps us stay on top of cash flow — which, let’s be honest, is half the battle.

What’s Changed?

Since bringing MeMate into our workflow:

• Quotes are going out faster
• Jobs are easier to manage
• Team communication is more focused
• Invoices aren’t getting lost or delayed
• And we’ve ditched half a dozen other apps

It hasn’t just saved time — it’s made the whole agency run smoother.

We’re not in the business of software — but we are in the business of smart systems. MeMate’s helped us tighten up the backend so we can focus on what matters: great work, delivered on time.
Keen to know more? Visit memate.com.au.